Legal

🔒 Privacy Policy

Last updated: [29/01/2026]

Australian Peptide Supply (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

We may collect the following information:

  • Name, email address, phone number

  • Billing and shipping details

  • Order and transaction history

  • IP address, browser type, and device information

  • Cookies and analytics data

How We Use Your Information

Your information is used to:

  • Process and fulfil orders

  • Communicate regarding purchases or enquiries

  • Improve website performance and user experience

  • Prevent fraud and ensure platform security

  • Comply with legal obligations

Data Protection

We implement industry-standard security measures, including encryption and secure servers, to protect your personal information. Payment details are processed through secure third-party payment providers and are not stored on our servers.

Sharing Information

We do not sell or rent your personal information. Information may be shared only with trusted third-party services required to operate our business (e.g. payment processors, shipping providers).

Cookies

Our website uses cookies to enhance functionality and analyse traffic. You may disable cookies in your browser settings if you prefer.

Contact

For privacy-related enquiries, contact us at:
[your support email]

📄 Terms of Use

By accessing or using this website, you agree to the following terms and conditions.

Research Use Only

All products sold by Australian Peptide Supply are intended for laboratory research and development purposes only and are not for human consumption. By purchasing, you confirm you understand and agree to this restriction.

Eligibility

You must be at least 18 years old to use this website or place an order.

Prohibited Use

You agree not to:

  • Use products for human or animal consumption

  • Resell products as consumables, supplements, or drugs

  • Make medical or therapeutic claims about our products

  • Use this website for unlawful purposes

Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of Australian Peptide Supply and may not be reproduced without permission.

Limitation of Liability

Australian Peptide Supply shall not be liable for any damages arising from misuse of products or violation of these terms.

Changes to Terms

We reserve the right to update these terms at any time. Continued use of the website constitutes acceptance of any changes.

🚚 Shipping & Payments

Shipping

  • Orders are processed within 1–3 business days

  • Shipping times vary based on destination and carrier

  • Tracking information will be provided once dispatched

  • International shipping times may vary due to customs clearance

Australian Peptide Supply is not responsible for delays caused by customs, carrier issues, or incorrect address information provided at checkout.

Payments

We accept secure payments via approved payment processors. All transactions are encrypted and processed securely.

Prices are displayed in [USD/AUD – choose one] and may be subject to taxes or import duties depending on destination.

🔄 Refunds & Returns

Due to the nature of research products, all sales are final once an order has been shipped.

Returns

We do not accept returns of opened or used products.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with:

  • Order number

  • Description of the issue

  • Supporting photos (if applicable)

Eligible issues may result in a replacement or store credit at our discretion.

Cancellations

Orders may only be cancelled if they have not yet been processed or shipped.